Terms and Conditions for Kanan Abaya Online Store

Effective Date: 18/11/2025
Last Updated: 18/11/2025

1) Introduction and Acceptance
Welcome to the Kanan Abaya online store (www.kenanabaya.com). These Terms and Conditions form a binding agreement between you ("User" or "Customer") and Kanan Abaya store.
By using the website or making a purchase from it, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, please discontinue using the website immediately.

2) Definitions

• "Store": Refers to the Kanan Abaya online store and its associated platforms.

• "Customer": Any person who uses the website or purchases from it.

• "Products": All goods, abayas, and products offered for sale in the Store.

• "Order": A request to purchase products through the Store.

3) User Accounts
To create an account in the Store, you must be at least 18 years old, or have the consent of your guardian.
You are responsible for:

• Providing accurate, complete, and updated information

• Maintaining the confidentiality of your account information and password

• All activities that occur under your account
  We reserve the right to suspend or terminate accounts that violate these terms.

4) Products and Prices
Prices:

• All prices are in Yemeni Rial (YER) and their equivalent in Saudi Riyal (SAR) and US Dollar (USD), and include Value Added Tax (VAT) if applicable.

• We reserve the right to modify prices at any time without prior notice.

• The price applied is the price at the time of order confirmation.

Product Availability:

• All offers are subject to availability.

• Product colors may vary slightly from those displayed on the screen.

• We reserve the right to withdraw or modify any product at any time.

5) Orders and Payment
Ordering Process:

• Submitting an order constitutes an offer to purchase from the Store.

• An order is only considered complete after we confirm it via email.

• We reserve the right to refuse or cancel any order for legitimate reasons.

Payment Methods:

• We offer secure and encrypted payment methods.

• Payment information must be verified before confirmation.

• Transactions are authenticated by payment service providers.

6) Shipping and Delivery
Delivery Timeframe:

• We strive to deliver orders within the period specified during purchase.

• Any provided delivery dates are for estimation purposes only.

• We are not responsible for delays resulting from circumstances beyond our control.

Shipping Costs:

• Shipping costs are calculated during the checkout process.

• The customer is responsible for providing a complete and accurate delivery address.

• Any additional costs due to an incorrect address will be borne by the customer.

7) Return and Exchange Policy
Return Conditions:

• Products can be returned within 3 days of the receipt date.

• The product must be in its original condition, unused, and with original tags and packaging intact.

• Original tags and packaging must be retained.

Return Exceptions:

• Products of a personal nature cannot be returned.

• Products damaged due to incorrect use are not eligible for return.

• The customer bears the cost of return shipping unless the error is from the Store.

8) Intellectual Property
All website content, including but not limited to:

• Texts, images, and designs

• Logos and trademarks

• Software and databases
  is the exclusive property of Kanan Abaya store and is protected by intellectual property laws.
  Copying, modifying, or distributing any content without our prior written permission is prohibited.

9) Liability Limitations
The Store is not liable for:

• Indirect or incidental damages

• Damages resulting from incorrect use of the products

• Delivery delays due to circumstances beyond our control
  In all cases, our liability shall not exceed the total value of the order causing the damage.

10) Privacy
We are committed to protecting your privacy in accordance with our Privacy Policy published on our website.
By using the website, you consent to the processing of your personal data according to the Privacy Policy.

11) Modifications to the Terms
We reserve the right to modify these terms at any time.
Customers will be notified of substantial changes via email or by posting a notice on the website.
Continued use of the website after modifications constitutes acceptance of them.

12) Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of Yemen.
Any disputes arising from these Terms shall be referred to the competent courts in the Republic of Yemen.
We always strive to resolve any disputes amicably before resorting to litigation.

13) General Provisions
If any provision of these Terms is found to be void or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to exercise any right under these Terms shall not be considered a waiver of that right.
These Terms represent the complete agreement between the parties and supersede any prior agreements.

14) Contact Us
For inquiries or feedback regarding these Terms, please contact us via:

• Phone: [+966770475000]